How to Reset an Employee’s Password

1. Click Staff (If you can not see this ‘Staff’ button, you will need to ask your store administrator to grant you access)
2. Type in the name or partial name of the employee
3. Click the Search Icon
4. Select the Employee
5. Select Reset Password

A. Please note that you are only able to reset password for employees who use a personal email address that is not associated with the company single sign-on

1. Select – Yes – Reset their Password

1. Select OK

The password will be reset the employee’s first name in lowercase