With more than 20-years’ experience and a passion for turning ideas into smart software solutions, I thrive on creating tools that remove unnecessary pain and complexity from people’s work lives. As co-Founder and Director of Information Technology at StaffSync and our core technology platform Simplifi, I’ve been instrumental in developing these SaaS solutions to solve the real-world workforce management problems that people face in their daily roles.

StaffSync has given me the opportunity to collaborate with an amazing team of skilled professionals, all committed to addressing pain points in workforce management. From brainstorming concepts to seeing how our software makes a tangible impact for our clients, it’s incredibly rewarding to witness how our solutions simplify tasks and transform the way people work.

I’m really proud of what we’ve been able to achieve over the past decade. Our team’s ability to tackle complex problems has allowed us to deliver cutting-edge technology that drives real change. We’re at a real inflection point right now and I can’t wait to see what the next decade will bring for our business!

Using technology to address the mundane and solve the points of pain in your business is the reason Stephen and I started the company.  Creating software that works and is intuitive is what motivates me each day. With expertise in strategic planning, business development, and operational improvement, I’ve worked across a wide range of industries, including tech startups and consultancy. I bring over three decades of business experience, both as a Management Consultant (Regional Head, Asia Pacific at Jaako Poyry Consulting) and an owner of one of NZ’s first successful SaaS businesses (TenderLink). 

To achieve our goal of creating Australasia’s premium workforce management software, my job is focused on building a strong team.  To this end, I am in the fortunate position of employing some incredible talented people.  The key quality that I look for in our staff is a willingness to help others because, based on over 30 years’ experience, I believe collaboration is the key ingredient for all successful companies.  I see this trait flowing through StaffSync everywhere – from the close relationship our BDMs client services team have with our clients, to the nights and weekends our Tech team devote to solving any issues that arise, through to the fantastic support we offer through our 0800 and 1800 help lines.

As the co-founder of StaffSync, I’ve channelled my passion for technology into bringing together this phenomenal team to create a platform to streamline workforce management. Our vision has enabled businesses – from schools to large retailers and hospitals – to manage both casual and permanent staff more effectively through an intuitive app, saving time and money through our innovative technology solutions that simplify the complex challenges that we face.

Since joining StaffSync when it launched in 2015, I’ve had the privilege of being part of a passionate and dedicated team that has helped grow our platform from the ground up.

My role revolves around engaging with clients, setting up demonstrations, and showcasing the powerful benefits of our workforce management solutions. It’s been incredibly rewarding to watch initial appointments evolve into long-term client relationships, particularly as our platform is now utilised by more than 50% of primary and intermediate schools and the majority of early childhood education centres (ECEs) across New Zealand.

Hearing firsthand how StaffSync has transformed our clients’ working lives is one of the most fulfilling aspects of my role. The positive feedback reinforces my commitment to making their jobs easier and more efficient, and I take pride in knowing that our app continues to deliver real value to the organisations we serve.

As Customer Support Manager at StaffSync, I’m part of a team that provides a cutting-edge solution to one of the most persistent challenges in workforce management: finding and managing relief teachers. What excites me most is how versatile the platform is – not just solving issues in the education sector but offering significant value to any industry that relies on casual workers.

Before joining StaffSync, I held roles in technical support and customer service. My previous experience prepared me to lead with a client-first approach, ensuring that our users get the most out of our technology.

As Business Development Manager for StaffSync, I’m passionate about helping our clients discover how our platform can transform their workforce management processes. StaffSync is all about efficiency, and one of the most rewarding parts of my role is meeting with potential clients and showing them firsthand how our system can streamline operations, reduce workloads, and improve overall productivity across their teams.

With extensive experience in sales and account management, I’ve had the opportunity to work with a range of industries, including education and healthcare, understanding their unique challenges and providing tailored solutions that drive real results. Representing a New Zealand-made product with exceptional local support is something I take great pride in, especially as I continue to grow our presence across the South Island.

At StaffSync, we focus on providing businesses with the tools they need to simplify their processes, and I’m excited to be part of a team that delivers such a tangible impact on our clients’ daily operations.

With a strong passion for helping businesses thrive, I love showcasing a product that truly makes a difference. As a Business Development Manager at StaffSync, I enjoy working closely with people, understanding their challenges, and providing solutions that simplify their workforce management processes.

Having worked extensively in business development and sales, I’ve gained valuable insights into how the right technology can transform organisations, making them more efficient and effective. At StaffSync, it’s incredibly rewarding to be part of a company that not only embraces change but drives it, helping businesses improve their operations and reduce complexity.

At StaffSync, my role centres around ensuring that our clients experience the full value of our workforce management platform. I’m passionate about helping businesses, from schools to large organisations, find the best solutions to complex problems whether it’s streamlining their staffing processes, creating rosters or managing workforce events.

With a background in operations, client services and training, I bring a wealth of experience in understanding client needs and providing solutions that truly make a difference.

My focus is on building strong relationships and delivering exceptional support to enable our clients to get the best out of our technology platform. It’s inspiring to work closely with a team dedicated to evolving our platform in line with client feedback and growing industry demands.

At StaffSync, I am committed to delivering exceptional customer service to help our clients maximise the value of our workforce management platform. I pride myself on being hardworking, honest, and customer-centric, ensuring that I build strong rapport with clients. This ability to connect with people helps me gain their trust and respect, making it easier to understand their unique needs and challenges.

My role involves addressing client inquiries and resolving issues while actively seeking opportunities to enhance their experience with StaffSync. I love the satisfaction that comes from achieving and exceeding goals, and I enjoying overcoming any challenges that come my way. I believe that every interaction is an opportunity to strengthen relationships and improve outcomes for our clients.