Every school/organisation has a primary user selected during the set-up process. Primary users have one key difference to normal Administrator users, which is detailed below. If you ever need to change your school’s primary user, please reach out to our team for assistance.
Adjusting Users’ Security Settings
There are a few security settings for users which can only be adjusted by the primary user. These include settings like access to reporting and payroll modules. If you are not the primary user, the above message will appear blocking you from making these changes and informing you who your school’s primary user is.